Maya Angelou’s insight serves as a potent reminder that in the grand tapestry of human interactions, emotions reign supreme. It is not rationality, but emotions, that colour our memories and shape our perceptions.
The most potent promotional force is not found in flashy campaigns or catchy slogans but in the resounding voices of satisfied customers.
Understanding how friends, colleagues, and people in general interact with each other socially and applying that to a marketing strategy is an excellent way to train yourself on the importance of recognising how trends, opinions, and behaviours spread.
Human decision-making is influenced by a myriad of factors ranging from personal preferences, and social influences, to situational dynamics and often made in comparison to available alternatives.
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