Tools & Software

Engagement, effective communication, and ultimately, an elevated brand reputation can be achieved through automation, personalisation, and data-driven insights, driving the sending of relevant or well-timed emails. However, inadequate tracking tools prevent marketers from analysing campaign performance, making it difficult to refine strategies for better results.

To achieve our goal of pushing boundaries and fearlessly taking our industry and our audience into the future we must grapple with real world obstacles like missed deadlines, budget overruns, and decreased team productivity.

As marketers, brand managers and SME owners, we’ve all seen trends come and go, but one thing remains constant: customers drive business success. Net Promoter Score is a metric that measures customer loyalty and satisfaction by asking one simple question.

Gone are the days of relying solely on traditional advertising channels and static customer feedback. Today, the consumer is the loudest voice in the room, and that voice lives on social media, review sites, forums, and other digital platforms. This is where Social Listening comes into play—a modern marketer’s secret weapon to stay competitive in an ever-evolving industry.